Questions answered
Fresh dog food FAQs
Everything you need to know before building your dog’s Bark & Bowl plan.
Build my dog’s planQuestions answered
Still got questions?
Here are the answers customers usually need before building their dog’s fresh plan.
What is Bark & Bowl?
Bark & Bowl is a fresh dog food subscription service that builds a feeding plan around your dog’s profile and delivers fresh meals to your door.
How are portions calculated?
The wizard uses details such as age, weight, activity, body condition and goals to recommend a starting daily amount. You can adjust as your dog changes.
Can I pause or skip a box?
Yes. Your account area is built so you can pause, skip, change meals, update delivery details or manage your plan online.
Can I use Bark & Bowl for a puppy?
Yes, the plan can take life stage into account. Puppies need careful feeding, so always monitor weight and growth and speak to your vet if you are unsure.
What if my dog has allergies?
Add known allergies or sensitivities in the dog profile wizard. Meals containing those proteins can be filtered out of your plan.
Can I add more than one dog?
Yes. You can add another dog and manage each dog’s plan separately.
When will I be charged?
For renewal orders, Bark & Bowl is designed to charge before the delivery date so there is time to prepare, pack and fulfil your dog’s box.
Can I change my delivery date?
Yes, subject to available delivery dates and order cut-offs.
What if my dog doesn't like a recipe?
You can change or drop a recipe from your account at any time — there's no obligation to keep ordering a meal your dog isn't eating well. Most owners settle on two or three recipes their dog reliably enjoys after trying a couple of options.
Do you deliver across the whole UK?
Yes, Bark & Bowl delivers UK-wide. Delivery frequency and the exact day depend on your dog's box size and your postcode, both of which are confirmed when you build your plan.
Built around your dog
Still deciding? Build a plan first.
You can create a dog profile and see a recommendation before committing to a routine.